Should you wish to renew your motor trade insurance policy, it is important that it is renewed on or prior to the final date (expiry date). Failure to do so will mean that you will not have any insurance cover.
When renewing your insurance policy, it’s important to tell us of any changes to your circumstances, as this may affect your cover, for example; things like speeding convictions or additional drivers. Failure to do so could invalidate your case in the event of an insurance claim.
Renewing your trade insurance doesn’t have to be a headache. We try to help make the process as hassle-free and seamless as possible by:
When you receive your renewal letter from us you have around three weeks before your policy needs to be renewed. If you don’t renew your insurance with us or make alternative arrangements, you will end up being uninsured, and it’s an offence to drive a vehicle without insurance.
Have you moved house? Need fewer people insured on your policy? If anything’s changed that could affect your insurance with us, you need to let us know as soon as possible.
If your insurance policy isn’t up to date, then you may be left with no cover in the event of a claim.
Call us on 0845 330 0770 to discuss your particular circumstances with us. (It’s possible your premium could change and an adjustment charge will be applied. For full details, read our Terms and Conditions
If you need to claim, make sure you contact us as soon as you can so that we can start your claim straight away.
If you’ve been involved in an incident between Monday and Friday, 9am – 5pm, follow the procedure below and call us on 0845 373 4772.
If you’ve been involved in an incident outside of normal office working hours, please follow the procedure below and call us on 0845 373 4772.
Make sure you leave us a message, clearly stating your name, address, telephone number and client reference number and we’ll call you as soon as the office reopens. Alternatively, you can wait until normal office hours and call us directly.
Not sure who’s covered by your motor trade insurance policy? If you can let your customers carry out a test drive? Or whether your vehicles are covered at your home or business address?
Tradesure is authorised and regulated by the FCA. The FCA exists to protect customers by defining the standards of acceptable business practice and customer service.
We’re committed to following the rules and guidelines set out by the FCA to ensure we offer outstanding services and adhere to current best practice to provide our customers with the best possible experience.
The FCA has produced a set of rules and guidance that define the acceptable standard of business practice and customer service. We’re committed to following these rules, which support our aim of providing a quality service.
We’re fully committed to treating our customers fairly by:
Contact us directly on 0121 248 5050 and speak to one of our advisors. Alternatively you can write to us at Norton Insurance, 4 Vicarage Road, Edgbaston, Birmingham, B15 3ES.
Q. Do I Need A Motor Trade Insurance Policy?
A. If you are trading vehicles, buying and selling them on a part time or even full time basis then you will need a motor trade insurance policy. If you are repairing or servicing other people’s vehicles, where you have a customer’s vehicle in your care, custody or control for the purpose you will need a Motor Trade Insurance policy…
Q. Can I get immediate cover over the phone?
A. Yes you can. With Tradesure Motor Trade Insurance, we know how important your business is to you so we make insuring your trade as simple and quick as possible. We provide immediate cover once payment has been setup, or if you’ve paid in full if you prefer…
Q. Will You Update The MID On My Behalf? Does This Cost Anything?
A. We will do and for absolutely nothing. We do this for free for our customers. Just bear in mind you need to contact us during our opening hours…