Running your Business Guides
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How to deal with an unhappy customer

Dealing with an unhappy customers situation well and quickly is crucial to good customer service and your business reputation.

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What changes when you become an employer?

As an employer, you’re required by law to do certain things to look after your employees and comply with employment regulations.

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Protecting employee rights

As a motor trader with employees, learn what rights your employees have and your duties in protecting them.

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Making after-sales more than an after-thought

Providing a good after-sales service can be the difference between being recommended and bought from again, and being forgotten about.

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Browse Other Sections

Motor Trade

From buying and selling cars at auction to your legal responsibilities as a car dealer, our guides cover motor trade related topics and provide helpful tips.

Insurance

Guides to insurance for the motor trade and small business owners, including what's covered by different policies, whether you should consider public liability cover, and more.

Vehicle Care

How to get more out of your car battery, take care of your brakes, and more on vehicle care to keep yours on the road and running well.

MOTOR TRADE INSURANCE

 


COMMERCIAL FLEET INSURANCE

 


ROAD RISK INSURANCE

 


CYBER INSURANCE